Inquiry by Mail→Quotation→Confirm PO or PI→Make the Payment→Prepare the parts→Deliver→Buyer Receive the Parts.

We have established big stock of elevator parts (2000㎡ warehouse 5000kinds products） so mostly quick-wear part we have stock and can be delivered at once when we get your payment. The products which we do not have stock the lead time is 3~30 days after we get your payment. The nonstandard and special products you need confirm lead time with us.

Orders typically take 3 - 5 days to arrive the buyers after payment is received. We automatically send tracking information and shipping documents to your associated email address.

Your tracking number will be sent to the email address you provided in a follow-up email (which is different than your order confirmation) after goods were delivered. Please check your junk folders if you have trouble locating this email.

1. By sea to your nearest port
2. By air to your nearest airport
3. By international express (DHL,TNT,UPS,FEDEX,EMS) Door to Door.
We will provide you the tracking number once your orders were shipped out. You could know it clearly for the status of the goods delivery.

Elevator Parts Warehouse offers a limited warranty of 90 days, starting from the date the purchase was received by the customer.

It depends on the specific problem. We offer a 90 day warranty on parts that were received defective. If you did not need the part or mis-diagnosed the problem there will be a restocking/labor fee on returned parts.

TT, Western Union, You can choose a convenient way for you .

Our inventory is always being updated. Our spare parts warehouse is one of the largest in China. If you can’t find what you’re looking for on our web, please don’t hesitate to contact us! If we don’t have it, we will get it!